WARRANTY POLICY

DIVEPRO guarantees all lights bought from us with a 24-month warranty against defects in quality, and 6-month warranty for the batteries, chargers and etc. accessories.

When Does The 24-Month & 6-Month Warranty Start From?

The warranty period begins from the receipt of the goods by the initial consignee. In the case of resellers, this is when the vendor receives the goods from DIVEPRO. In the case of delivery methods or destinations which lack a confirmed delivery tracking date, we will take the assumption that the warranty period starts 30 days after we sent out your order.

Replacement, Repair and Return

1)   6-month free replacement:

We will repair or replace a light within 6 months of purchase for any manufacturing defects if problems come into being in normal use. We will replace the light with the same model as the one sent in. If the model has been discontinued, customers will receive a product with similar or improved performance.

2)  24-month free repair:

We offer free repair within 24 months of purchase ( for diving lights and accessories) if problems develop with normal use. Failure or damage caused by improper use, unauthorized modification or reconstruction is not included.

3)  Limited lifetime warranty: If problems develop after 24 months of the purchase (for diving lights and accessories), we will charge for parts. The total repair fee is assessed according to the cost of the replaced materials.